Quality assured by Relate Central Office
• Moving Forward - For divorced and separated individuals
This is a personal development course for people who have divorced or separated from their partner. It is informal, friendly and supportive and led by a professional Relate Trainer.
It offers a chance to meet people going through a similar life stage and is designed to help you come to terms with the break up of a relationship. Participants have the opportunity to learn about themselves and develop new skills to enable them to move forward.
Course Content
• Exploring why relationships go wrong
• Rebuilding after a relationship ends
• Relating to other people
• The impact on children, family and friends
• Dealing with change
• Learning about yourself
• Building relationship skills
Accreditation: Open College Network accredits the course with one credit at Level 2 and one credit at Level 3. Alternatively, it can be offered with a Certificate of Attendance which needs no assessment.
N.B. The 6 hour Parents Apart course may form part of this programme
Programme length: 22 hours
Course Code: EXREL07/001
• Parents Apart - For divorced and separated parents
This course is for parents who are about to, or already have, separated and divorced. It looks at the impact of divorce and separation on children and their parents, and offers an opportunity to share concerns and experiences as well as offering strategies for helping children cope with this change in their lives. Parents learn about how they can develop a new and different relationship with their ex-partner. The ultimate aim of the course is to equip parents to protect their children from what is often a painful experience.
Course Content
• Changes in Relationships - from partners to co-parents
• Dealing with conflict
• Communication with your ex-partner
• Telling your children about breaking up
• Contact with your children
• Developing parent/child relationships
Programme length: 6 hours (can be part of Moving Forward course)
Course Code: EXREL07/002
• Taking Charge of Your Life - Assertiveness & Self Esteem
This is a course for individuals who would like to increase their confidence, feel more assertive, cope more effectively with stress and manage their time more efficiently.
Course Content
• Communication skills
• Understanding passive, aggressive and assertive behaviour
• Dealing with conflict
• Combating stress
• Time management
Accreditation: Open College Network accredits the course at Level 3 with a credit value of 1. Alternatively, it can be offered with a Certificate of Attendance which needs no assessment.
Programme length: 22 hours - normally run over a series of 10 sessions, one evening a week.
Course Code: EXREL07/003
• Riding the Storm - Skills for parents of teenagers
This course is designed to help parents of teenagers re-build their relationships. The course offers knowledge and research as well as lots of practical exercises to show learning. The course has been designed to offer a comfortable learning environment, plus the opportunity to talk openly and share with others your experiences and problems of dealing with teenagers. Participants will not be judged, however, they will be offered support and practical help.
Course Content
• Understand the pressures of being a teenager
• Help break bad parental habits
• Identify their skills as a parent
• Managing conflict between parent and teenager
• Negotiating boundaries
• Raise awareness of support networks
• Help with re-building relationships between parent and teenager
• Spotting the signs, drugs awareness
Accreditation: Open College Network accredits the course with one credit at levels 1,2 & 3. For certification a workbook would need to be completed. If participants are unable to complete a workbook, they may still be able to receive accreditation if the trainer can provide other evidence that the learning outcomes have been met. Alternatively, it can be offered with a Certificate of Attendance which needs no assessment.
Programme length: 22 hours - normally run over a series of 10 sessions, one evening a week.
Course Code: EXREL07/004
• Couples - Relationship learning before you commit
This is a modular course for couples who are about to get married or enter a committed relationship. It offers a chance for couples to look at their relationship before entering long-term commitment together. It provides an opportunity to learn about how relationships work and how they fail, and to learn new relationship skills. The course gives the couples an opportunity to find out about each other in every aspect of their lives together. There will be opportunities to practice skills and share concerns.
The couple will have a chance to participate in couple work and individual reflection.
Course Content
• Commitment - Hopes and Fears, the couple journey.............
• Expectations - Money, sex, emotional expectations.............
• Communication - Having a row, body language, XYZ Technique.............
• Intimacy - Time together, knowing each other's needs, emotions.............
• What if things go wrong? - Crunch points, support, change, forgiveness.............
There is no restriction on the number of couples attending this course.
Accreditation: A Certificate of Attendance can be provided.
Course Code: EXREL07/005
• From Partners to Parents - Relationship skills for parents of children 0-6 years
This course is designed to help parents with young children build their adult couple relationship.
One of the crucial factors in parenting young children is the bond of the adult couple relationship. This course teaches and supports couples to strengthen the bond between them at this critical time. Research shows clearly that this will reflect in the well-being of the children.
The course has been designed to offer a comfortable learning environment, plus the opportunity to talk openly and share with others your experiences and problems of being parents. Participants will not be judged, but will be offered support and practical help.
The aims of the course are to:
• Reflect on their parenting journey so far
• Discuss perceptions of being a mum/dad
• Identify ways to solve family problems
• Identify ways to make life easier
• Discuss working strategies
• Money
• Manage conflict
• Help rebuild adult relationships
• Raise awareness of support networks
Accreditation: Open College Network accredits the course with one credit at levels 1, 2 & 3. For certification a workbook would need to be completed. If participants are unable to complete a workbook, they may still be able to receive accreditation if the trainer can provide other evidence that the learning outcomes have been met. Alternatively, it can be offered with a Certificate of Attendance which needs no assessment.
Programme length: 22 hours - normally run over a series of 10 sessions, one evening a week.
Course Code: EXREL07/006
• Parent Mentoring - Parents supporting one another
The course develops skills in mentoring within a community, with a particular emphasis on befriending, building rapport, listening, and giving feedback. It is a very practical course, which will equip parents from all sorts of background to come long-side, support and challenge those they mentor.
Course Content
• What is a mentor?
• Basic listening skills
• Coaching skills
• Building rapport
• Parent/child relationship building
• Boundaries and referrals
Accreditation: A Certificate of Attendance can be provided.
Course Code: EXREL07/007
Most courses delivered for professionals are bespoke
• From Emotions to Solutions (Law Society Accredited) - How to manage the emotional client
This is a course for professionals who deal with emotional clients as part of their job. The course will be of special interest of solicitors and others in the legal profession as it carries Law Society Accreditation. Other professionals such as doctors, public service and local authority staff would also benefit from this course.
By the end of the course the participants will have:
• Explored the need to build trust and rapport
• Gained an understanding of how they can positively influence a situation
• Established the preparation needed before a discussion with a client
• Reviewed what they are trying to achieve at each part of the discussion
• Practiced effective questioning and listening skills
• Practiced managing a variety of emotions
• Developed a personal action plan for future use and further personal development
Programme length: 5 hours - normally run over one day
Course Code: EXREL07/008
• First Impressions - Telephone skills for front line staff (OCN)
The course develops telephone skills; raises awareness about the callers' needs; tackles practical and organisational issues, as well as dealing with some of the more difficult calls they may face.
The group may consist of individual from a variety of backgrounds and organisations.
Course Content
• Answering and ending calls
• Understanding what the client wants
• Dealing with difficult calls
• Giving and recording the right information
• Confidentiality and disclosure
• Dealing with caller's objections
• Explaining your charges
Accreditation: Open College Network accredits the course at Level 3 for individuals who answer the telephone as a front line response in their organisations.
Programme length: 22 hours
Course Code: EXREL07/009
• Counselling Skills for Non-Counsellors (OCN)
This is a course for those engaged in a helping or supporting role privately or professionally. The purpose of the course is to offer a framework and some of the skills necessary in helping others - this course does not provide a qualification in counselling.
With 60 years of experience in couple counselling, Relate is in a prime position to be able to offer Basic Counselling Skills Training to those who wish to use these skills in their work.
Course Content
• What are counselling skills? - The core conditions, a three stage model based on Carkhuff and Egan, fundamentals of the counselling process and use of skills
• The skills associated with the three stage model
• Interview management and time keeping
• The need for clear boundaries and structure
• Ethical issues, the limitations of the use of counselling skills and the need for support
• Self-awareness
• Enabling change
Accreditation: Open College Network accredits the course and provides one credit at Level 2 & 3.
Programme length: 22 hours
Course Code: EXREL07/010
• Further Counselling Skills for Non-Counsellors
This is a course for those engaged in a helping or supporting role privately or professionally who would like to build on the skills attained on the basic Counselling Skills Course.
With 60 years of experience in couple counselling, Relate is in a prime position to be able to offer Basic Counselling Skills Training to those who wish to use these skills in their work.
Course Content
• Recap of the three Stage Model used in Basic Counselling Skills
• Personal constructs
• Systems model and blocks to communication
• Life stages
• Defense mechanisms
• Ethics and good practice
• Supervision and support
Accreditation: Open College Network accredits the course and provides one credit at Level 2 & 3.
Course Code: EXREL07/011
• Supporting Families - Skills for working in the community (OCN)
The course aims to enhance the skills that volunteers use in their work with families, in a befriending and supporting capacity. It was designed to give volunteers some knowledge, skills and awareness of the issues faced when working with young families.
The course is most suited to volunteers who visit people in their own homes to support them in a family context. Examples of this might be Homestart, Sure Start or the clergy.
The course includes:
• Understand their role as a volunteer/self awareness
• Communication skills
• Confidentiality when dealing with family concepts
• Anti-discriminatory practice
• Assertiveness when working with families
• Personal safety
• Understanding change and how it affects families
• Support mechanisms
Accreditation: Open College Network accredits the course and provides one credit at Level 1 & 2
Programme length: 22 hours
Course Code: EXREL07/012
• Looking Beyond The Problem - Solution focused helping skills for working in the community (OCN)
This is a course for professionals offering systemic and solution focused skills for working with couples and families. It may appeal to social workers, probation officers, clergy, community psychiatric nurses, school nurses, health visitors and those working in family centres or similar settings.
The course includes opportunities to focus on:
• Using Genograms (detailed Family Tree) to explore 'problems' in the context of relationships
• Systemic Concepts - the theory of the way relationships are affected by their context
• Circular Questioning - used to explore the 'meaning' behind problems
• The Atomic Model - ways of looking at the different perspectives of relationships
• Skills practice
• The SIMPLE Model - techniques for solving problems
Accreditation: Open College Network accredits the course and provides one credit at Level 3
Programme length: 22 hours
Course Code: EXREL07/013
• Understanding Relationships - The theory of how relationships work (OCN)
This is a course for professionals offering underpinning knowledge and skills for working with couples and families. It may appeal to social workers, probation officers, clergy, community psychiatric nurses, school nurses, health visitors and those working in family centres or similar settings.
The course includes opportunities to focus on:
• Why couples commit and what they bring to the adult intimate relationship
• The influences on couple relationships and the resulting conflicts
• Elements of effective communication and the blocks that may hinder this
• Life stages and the management of transition and change
• Sex and sexuality
• The complexities of second and subsequent family amalgamations
• Support for couple and families and appropriate action planning
Accreditation: Open College Network accredits the course and provides one credit at Level 3. The course also lends itself to being run in a residential setting.
Programme length: Can be run over 5 days or may suit a combination of half days and/or weekly sessions. Full attendance is necessary and there will be some essential reading. The course also lends itself to being run in a residential setting.
Course Code: EXREL07/014
Schools courses are available in the following subject areas:
• Peer Listening / Mentoring
• Confidentiality
• Working with Groups
• Basic Counselling Skills
• Managing Conflict
• Self esteem
• Children and Divorce/Separation
• Sex and Sexuality
• First Relationships
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